562.944.5354
RDAbbott

Welcome to RDAbbott!

We have a dedicated team of account managers, customer service representatives, and rubber technologists who are happy to serve you. If you’re not sure who to contact, simply complete our online Contact Form and we’ll route your inquiry to the proper teammate.

If you’re not familiar with RDAbbott, a quick summary is available here.

This page contains essential details and resources to get you started and to stay connected with us. Click the tabs below to access essential details and resources to get you started and to stay connected with us.

What We Need from You

Please complete the following forms and email to cs@RDAbbott.com or fax to 562.944.5374.

  • General Customer Information Form
  • Credit Application
    (Upon receipt of your first order, we’ll review your payment preferences and provide notification of the approved terms. Credit card and EFT payment options are also available upon request.)
  • W-9 (Taxpayer Identification Number and Certification)
  • Resale Tax Certificate (If this applies to your organization, we must receive this certificate prior to your first order being placed.)
  • Healthcare Materials Questionnaire
    (To be completed for any device/component requiring Healthcare-Grade Silicone Materials.)

 

How to Reach Us

Our customer service representatives are available Monday through Friday from 5:00 a.m. to 4:30 p.m. (Pacific Time). Our holiday schedule is posted at the bottom of our Contact page.

ONLINE
BY PHONE

• Call 562.944.5354
• Fax 562.944.5374

BY EMAIL

• For new orders, order status, SDS, COA/COC inquiries: cs@RDAbbott.com
• For AR inquiries: Beth Sepulveda at beth.sepulveda@RDAbbott.com
• For AP inquiries: AP@RDAbbott.com
• For technical inquiries: Jose Gonzalez at jose.gonzalez@RDAbbott.com
• For EHS, ISO, USMCA, quality inquiries: Mike Minich at mminich@RDAbbott.com

BY MAIL

R.D. Abbott Co., Inc. (RDAbbott)
11958 Monarch Street
Garden Grove, CA 92841

 

Warehouse Locations and Hours

For a current list of our warehouse locations, visit www.RDAbbott.com/cs/warehouses.

 

Estimated Shipping Times

We aspire to have material in stock when you need it. The best way for us to help you is to obtain a forecast of your needs. If you are unable to place purchase orders for several months into the future, we have alternate ways to ensure you have the right products at the right time.

We stock many products, but not all. Compounds are made-to-order and not stocked, but we’ll be happy to provide you with the standard lead time and shelf life of the material at the time of quote.

If your order is urgent and requires expedited services, please call 562.944.5354 to place your order. We will do our very best to ensure your complete satisfaction.

 

 

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